All products purchased at www.grandpashorters.com are shipped via UPS or USPS. If your order is received by 12:00 p.m. (EST) on a business day, it will be shipped the same day, providing that the product is in stock. We want to get your product to you as quickly as possible!
Grandpa Shorter’s Gifts will issue a refund of purchase within 14 days after purchased if accompanied by original sales receipt. A return within 14 days without the original receipt can be exchanged or be given an in store credit. The instore credit would be for the amount of the product you are returning and would be able to be used on anything within the store. After 14 days all sales are final with the exception of non-sale moccasins. We will gladly exchange moccasins as long as they are in the original box,in new condition and is a style we carry.All sale merchandise is final sale.